User Agreement
1. GENERAL PROVISIONS
1.1. These Regulations (hereinafter referred to as the Regulations) define the basic principles, conditions and method of providing services electronically via the website operating under the name Lalafo, which is an advertising platform and marketplace, as well as the terms and conditions of using the Lalafo Service by its Users.
1.2. DEFINITIONS:
1.2.1. The Lalafo Service (hereinafter referred to as the Service) is an online platform available on the Internet at https://lalafo.pl/, as well as mobile applications based on the Android and iOS operating systems.
1.2.2. The Administration is Yalla Classifieds Limited Liability Company (Yalla Classifieds OÜ) established and registered in accordance with the legislation of the Republic of Estonia with registration code 12888798 at the address: Pärnu Road 22, Tallinn, Republic of Estonia (Pärnu Road 22, 10141 Tallinn, Estonia), which is the owner and administrator of the Lalafo Service.
In some cases and with respect to specific services, the Administration may entrust the performance of specific activities to third parties that have been duly authorized to provide services to Users within the Service in accordance with the Regulations and legal regulations.
Based on separate agreements, to the extent specified therein, Ganna Polischuk is involved in the implementation of the project, conducting business activity under the name "Ganna Polischuk", Tax Identification Number: PL 7792545663, address: voivodeship. wielkopolskie, Poznań, ul.Konopnickiej 11/3, 60-771 Poznań
1.2.3. User is a natural person, legal person or organizational unit without legal personality, to which the law grants legal capacity, using the services of the Service after logging in and accepting these Regulations.
In each case, the User - a natural person or representative of Users may only be a natural person with legal capacity to use the Service and undertake all activities related to it.
Based on art. 5n of the Regulation of the Council of the European Union no. 833/2014 of 31 July 2014 on restrictive measures in connection with Russia's actions destabilizing the situation in Ukraine, Users, as well as contractors of the Service cannot be:
● Government of Russia (RF);
● legal persons, organizations or bodies based (registered) in the Russian Federation;
● representatives and/or contractors of the above-mentioned entities who act on their behalf.
The ban applies to all services (including advertising services) and Goods specified in the Regulations.
1.2.4. The Supplier is the User of the Service who is the owner of the Goods (or acts on their behalf based on appropriate authorization) and transfers them to the Administration for the purpose of placing them on the Service in the form of advertisements. These Goods may be transferred to the Recipient for a specified price, free of charge or may be transferred for disposal, at the discretion of the Administration and in accordance with the principles set out in these Regulations.
1.2.4. (A) Suppliers are individuals who transfer Goods for the purpose of placing them on the Website in the form of advertisements concerning items that can be further transferred to Recipients of Goods free of charge (for a price of PLN 0).
1.2.4. (B) Suppliers are individuals who transfer Goods for the purpose of placing them on the Website in the form of advertisements concerning items that can be further transferred to Recipients on a payment basis at a price specified by the Website and/or on other terms, in accordance with the principles and conditions of operation of the Website.
1.2.4. (C) Supplier Partners (including, among others, Foundations and Charitable Organizations) are entities that transfer Goods for the purpose of placing them on the Website in the form of advertisements concerning items that can be further transferred to Recipients free of charge (for a price of PLN 0), for a price specified by the Website or on other terms, in accordance with the conditions of operation of the Website.
1.2.5. The Recipient of goods is a registered User of the Service who acquires the Goods transferred by Suppliers free of charge or for a price specified by the Service, in accordance with the terms of operation of the Service.
1.2.6. A Personal account is an individual set of data and settings assigned to a given User on the Service, including, among others, identification data, activity history, reported Goods, transactions, communication with the Administration and other information related to the use of services offered by the Service. A personal account allows the User to manage their profile, monitor the status of settlements and access the functions of the Service in accordance with this Agreement.
1.2.7. Goods (item) are movable items transferred by the Supplier to the Service for further offering to Recipients via the Service, in accordance with the terms of operation of the Service. The Goods must be traded in accordance with the provisions of the law, may not violate the rights of third parties or the principles of operation of the Service.
1.2.8. Courier/suppliers of Goods are entities that receive and deliver Goods under separate agreements.
1.2.9. Verification is the process of confirming the identity of the User, which consists of entering a special code in the appropriate field on the verification page, which was sent by the Administration in an SMS message to the telephone number provided by the User.
1.2.10. Identification (authentication) of the User is a procedure consisting of verifying login data in order to confirm the identity of the User and grant him access to the assigned Personal Account on the Service.
1.2.11. Advertisement - information and materials (including photos) of the Product, posted on the Service by the Administration for the purpose specified in these Regulations.
1.2.12. Wallet - digital (electronic) wallet, virtual payment tool on the Service, intended for top-ups and profitable on the lalafo service. The User's Wallet is not an electronic means of payment, which is used by the User to make transfers without the need to open a bank account or settle electronic money. No amount of discounts or additional funds (in particular cashback) added to the User's wallet balance on the Service is in any way considered cash and is not transferred to the User in cash.
1.3. The principles of operation of the Service are specified in:
1.3.1. these Regulations and the Privacy Policy;
1.3.2. in the terms and conditions displayed on the Service, consistent with these Regulations and the provisions of generally applicable law (e.g. rules on promotions, various types of instructions and User support).
1.4. By accepting these Regulations, the User expresses full and unconditional consent to all of its provisions. Agreements for the services of the Service are considered to be concluded upon acceptance of the Regulations by the User. Acceptance of the Regulations means that the User has read its content, understands it, fully accepts all provisions without reservations or restrictions and confirms their acceptance. In the event of failure to accept the terms of these Regulations, the User is not entitled to use the services of the Service.
Acceptance of these Regulations also constitutes any action by the User indicating the will to use the services of the Service, including, among others: acceptance of the Regulations, registration on the Service, actual use of the Service or use of the services offered within it. If specific conditions, rules or instructions provide for different or additional conditions of their acceptance, the acceptance rules specified in these documents shall apply, while respecting the terms of these Regulations.
1.5. The recipient of goods who wants to use the Service is obliged to complete the registration procedure on the Service. User registration can be done automatically by the Service after the User enters data in the form that the User fills out when using the Service and after its verification.
1.6. The User undertakes to provide reliable, complete and current information about themselves and to update it on an ongoing basis. The User undertakes not to mislead the Administration and/or other Users as to their identity, and not to provide the Service with contact details or personal data of third parties without their prior consent. The Administration reserves the right to request at any time from the User confirmation of the data provided by them during registration or any data concerning the Goods offered, including relevant documents. In the event that the information provided is found to be untrue or inaccurate, the Administration has the right to cancel the registration, suspend access to the Service or limit the provision of services until the required documents or information are provided.
1.7. If necessary, the Administration has the right to verify the User at any time by identifying him using electronic authentication in the electronic authentication service of the integrated electronic identification system (Bank ID, etc.), or otherwise request confirmation of the User's identity (identification). Detailed information on the purposes and methods of identification is contained in the Privacy Policy of the Service. In the event that the User refuses to undergo identification, the Service has the right to limit or deny the User access to the Service and not to provide him with the Goods. The Administration selects Users subject to verification at its own discretion. All Users who have been verified by SMS verification can use the phone number to log in to the Personal Account using the password provided during registration. The Administration has the right, at its own discretion, to refuse to verify Users using phone numbers of certain telecommunications operators (for example, mobile operators of other countries, virtual number operators, CDMA operators, etc.). User verification is necessary, in particular, but not exclusively, for the purpose of implementing the principles of these Regulations by the Administration, in particular to check whether the Recipient of the goods is the person specified in the "General Provisions" of this Agreement.
1.8. The User undertakes to keep his/her password secret. The User has no right to transfer his/her login or password to third parties - in particular by transferring, assigning, selling or sharing them - without the prior consent of the Administration. The User bears full responsibility for all actions taken using his/her login data, as well as for all operations performed on his/her Account. A Registered User has the right to use the Website services using only his/her own login and password. In the event of a reasonable suspicion of unauthorized access to the Personal Account, the User is obliged to immediately change his/her passwords. However, if he/she finds that a third party has obtained unauthorized access to his/her Personal Account, he/she is obliged to immediately notify the Administration.
In the event that third parties gain access to the User's personal Account (including in the event that the User personally provided such access to third parties), the Website Administration has the right to block the User's Personal Account or otherwise limit its functionality in order to protect security. The User may contact the Administration to clarify the situation and possibly restore access.
1.9. The principles of personal data processing are specified in the Privacy Policy of the Service available at the link ………
2. LEGAL DISCLAIMER.
2.1. All sales agreements (transfer of ownership of Goods to Recipients) are concluded between Users - the Supplier and the Recipient - via the Service. The Administration is not a party, but only provides service and technical and organizational infrastructure enabling the conclusion and execution of agreements via the Service. The Supplier concludes a sales agreement for Goods with the Recipient on its own behalf. All risks and liabilities related to or that may arise in connection with concluded agreements involving Goods placed on the Service are borne by the Users.
2.2. The Administration is not the seller and/or owner of Goods placed on the Service. The Supplier accepts that the Administration and/or related entities, as well as proxies or partners with whom the Administration has concluded appropriate agreements, do not acquire ownership of the Supplier's Goods. The Administration does not take any action regarding the Goods, including conducting marketing activities in a way that could suggest that the Service is the actual seller of these Goods.
2.3. The Administration is not a proxy or intermediary of the Suppliers.
2.4. The Administration shall not be liable for the Goods transferred by Suppliers. In the event that the Goods prove to be "counterfeits" or "counterfeit goods" and/or otherwise violate the intellectual property rights of third parties, the full liability for such violations shall be borne exclusively by the Supplier of these Goods.
The Administration does not allow the sending, offering or offering for sale or free transfer of counterfeits, forgeries, non-original goods, pirated copies or other goods violating the intellectual property rights of third parties, including, in particular, rights to trademarks, industrial designs, trade names and copyrights.
The Supplier shall be fully liable for the compliance of the Goods transferred with applicable laws and these Rules, in particular with regard to their originality and legal origin. In the case of goods marked with well-known brands, especially often counterfeited ones, the Administration may request the Supplier to provide evidence confirming their authenticity (e.g. purchase invoice, certificate of authenticity, photos of the packaging, tags, serial number). Failure to respond or provide reliable information may result in the announcement not being posted, its removal or blocking of the Account.
The Administration actively cooperates with owners of intellectual property rights, organizations dealing with the protection of these rights and with law enforcement agencies, supporting their activities in the field of detection, prevention and prosecution of cases of violations, including the sale of counterfeit Goods.
The trademarks used on the Platform's website are the property of their owners. They are used solely for informational purposes in connection with original goods offered by Platform users. The Platform is not affiliated with the owners of these brands.
By accepting these Rules, the Supplier declares that he releases the Service, the Administration, its partners, as well as all entities associated with the Administration from liability for any claims of third parties resulting from the above-mentioned violations. The Supplier undertakes to independently resolve such disputes at its own expense, including covering all related costs, losses, damages, fines and to fully release the Administration from liability in this regard.
In the event that the Service or the Administration receives information that a given advertisement concerns counterfeit or false Goods, the Service will immediately remove such advertisement and reserves the right to apply sanctions against the Supplier provided for in the Regulations and to take appropriate legal steps.
2.5. The Administration does not provide its own transport, logistics or delivery services. All transport, logistics or delivery services of Goods are carried out by independent third parties who are not employees of the Administration or its affiliates. The Administration may only organize such services in the scope of delivery of Goods.
2.6. The Recipient of Goods decides to use the services or offers placed on the Website at their own risk and waives all claims against the Administration and its affiliates related to the effects of the provision of services by third parties or as a consequence of accepting the offers of Suppliers, including due to the improper quality of the Goods to the extent permitted by applicable law. This applies in particular, but not exclusively, to any losses, damages, delays in the delivery of Goods, other damages or costs. Disputes regarding the protection of consumer rights, as well as arising from legal obligations in relation to the provision of appropriate services, are resolved exclusively between Users and third parties who provide the appropriate services or offers.
2.7. The Services are provided on an "as is" and "if available" basis. The Administration does not make any representations or provide any guarantees that are not expressly indicated in these Rules or the announcement, in particular it does not provide any guarantees regarding satisfactory quality, fitness for a specific purpose or non-infringement of intellectual property rights. Furthermore, the Administration does not guarantee the reliability, timeliness, quality, suitability or availability of the Administration's services or other services of third parties or the ordered Goods or that the services will be provided in a continuous or failure-free manner.
2.8. Users are responsible for obtaining access to the data transmission network necessary to use the Service. Using the Services via a wireless device may involve fees for data transmission or SMS messages, in accordance with the tariff of the User's mobile network operator. The User is obliged to cover these costs on their own. The User is responsible for purchasing, maintaining and updating the appropriate equipment and software enabling access to the Service, as well as their proper operation. The Administration does not guarantee the compatibility of the Service or its individual functions with a specific device, equipment or software of the User. In addition, access to the Service and the proper provision of Services may be temporarily limited or disrupted for reasons beyond the control of the Administration, in particular as a result of interruptions in access to the Internet or problems with the functioning of electronic means of communication.
2.9. Using the Service does not result in the conclusion of a commission agreement within the meaning of Article 765 of the Civil Code.
3. ADMINISTRATION SERVICES.
3.1. The Administration provides Users with access to the Service software via the Internet, creates a User's Personal Account on the Service, and also creates and publishes advertisements for Suppliers' Goods transferred for free transfer or sale to Recipients.
The Administration may also provide additional services in accordance with the provisions of the Regulations or under separate agreements concluded between the Administration and Users. As part of its supporting functions aimed at introducing Goods into circulation and disposal, it may provide, among others, the following services (the list is exemplary, not exhaustive):
3.1.1. registration of Goods on the Service (preparing a description of Goods, taking photos of Goods using professional equipment, preparing Goods for transfer to the Recipient of Goods);
3.1.2. publication of Goods on the Service;
3.1.3. other services related to the registration and publication of Goods on the Service;
3.1.4. organization of delivery of Goods (including support in the provision of logistics services);
3.1.5. provision of other services, in accordance with the Rules or on the basis of separate agreements.
Placement of Goods on the Service is the result of the performance by the Administration of all necessary actions and services related to the publication of advertisements.
3.2. The Administration provides services only to the Service Users. The Administration may provide services to both Suppliers and Recipients of Goods.
3.3. The User acknowledges that services may be provided: (А) by individual entities dependent or associated with the Administration; or (В) by independent third parties (partners of the Administration), with whom the Administration has concluded appropriate agreements.
3.4. Users may use the Administration's services only for lawful purposes (e.g. access to the Service may be obtained only for the purpose of transferring Goods not covered by the ban or only for the purpose of receiving Goods by Recipients of Goods).
When using the Service, the User undertakes to refrain from actions that could cause inconvenience, disruptions, organizational complications, property or non-property damage to service providers or other third parties.
3.5. The User is solely responsible for providing false, incomplete or misleading information that prevented the Administration from properly implementing the services it offers, as specified in these Regulations. The Administration shall not be liable to the User or third parties for any damage resulting from incorrect, inaccurate, false or incomplete data provided by the User, or from incorrect completion of the required forms.
3.6. Users acknowledge that using the Service may involve the obligation to pay fees for services provided by the Administration or third parties. In cases provided for in the Regulations, the obligation to pay may apply to:
3.6.1. all Users of the Service - in the scope of services provided by third parties (e.g. delivery services, etc.) and/or services provided by the Administration (e.g. access to the Service, placing Goods on the Service, other services);
3.6.2. Users of the Service with whom the Administration or its affiliates or partners (if applicable) have concluded separate agreements - in the scope of services provided by third parties (e.g. delivery services, etc.) services provided by the Administration, in accordance with the provisions of such agreements or these Regulations.
3.7. If applicable law so requires, payments may be increased by applicable taxes.
3.8. The value of services, as well as any fees paid in connection with the use of the Service services, do not include commissions and fees charged by third parties in connection with the services they provide (e.g. bank commissions for transfers), unless separate agreements concluded between the Administration and the User provide otherwise or these Regulations provide otherwise. These costs are borne by the Users and are not refundable. The Administration is not responsible for such commissions and fees. Additional conditions may also be applied to the payment method selected by the User, established by the relevant payment service provider. The Administration obliges the Service Users to familiarize themselves with these conditions before making a payment.
3.9. Payments made by the User are not subject to refund or compensation, unless otherwise provided for in these Regulations, separate agreements concluded with the Administration, legal regulations or the decision of the Administration.
3.10. The Administration provides support in solving problems related to payments made through payment systems operated or made available by the Administration. Contact details of the Service support department in matters concerning payments are available on the "Contacts" page.
4. GENERAL RULES OF USING THE SERVICE.
4.1. In order to use the services of the Service, the Supplier transfers the Goods to the Service in very good or perfect condition, and is responsible for their compliance with the actual condition. The transfer of Goods to the Service is made with the intention of further offering them to Recipients free of charge or for a specific price set by the Administration in accordance with the provisions of these Regulations.
4.2. The Administration selects the Goods provided at its own discretion, taking into account their quality, suitability for further offering and compliance with the principles of operation of the Service. The Administration reserves the right not to place Goods on the Service that do not meet these criteria.
4.3. Goods qualified for sale are photographed, described and placed on the Service as advertisements prepared independently by the Administration. The Administration sets the price of the Goods at its own discretion, guided by the product category, its condition and the Service policy.
4.4. Goods delivered by the Supplier that do not qualify for sale or are not placed on the Website may be disposed of at the discretion of the Administration. The Supplier, as the owner of the item, grants the Administration such right to dispose of the item. In such a case, the Supplier has the right to return the goods provided that they have not been disposed of. Disposal is carried out at the expense of the Service.
4.5. By transferring the Goods, the Supplier confirms that he/she is aware of the principles of the Service's operation and waives all claims against the Administration related to the failure to place the Goods on the Service, their disposal and the impossibility of their recovery.
4.6. The Service provides for three parallel models of settlements with Suppliers for Goods transferred and qualified for advertisements. Funds resulting from the following principles are granted and recorded in the User's individual Wallet on the Service.
The Supplier confirms and accepts that the amounts deducted from the sales prices for the Recipients constitute the Administration's remuneration for services provided by the Administration, including those related to the operation of the Service and intermediation in the sale of Goods.
4.7. The applicable models include:
a) First package bonus - the Supplier receives a one-time PLN 10 for the first package of items transferred to the Service and accepted by the Administration.
b) Remuneration for listed items - for each item accepted in very good or perfect condition, which was placed by the Administration on the Service, the Supplier is awarded PLN 1.
c) Remuneration for the sale of items of higher value - for each item listed and sold by the Administration at a price of at least PLN 50, the Supplier is entitled to 50% of the sale amount after the transaction is finalized.
The remuneration will be transferred to the User's Wallet on the Service.
4.8. The indicated models are intended to encourage Suppliers to provide high-quality items. Funds are charged only for Goods accepted, qualified and displayed by the Administration, excluding rejected or disposed of items.
4.9. The Administration reserves the right to independently determine the offer price of Goods placed on the Service, including displaying Goods for a price higher than PLN 50. In the event of no sale at a higher price, the Administration may reduce the price to the minimum level of PLN 50, qualifying the Goods for payment of remuneration according to the model described in point 4.7. letter c). In such a situation, the amount assigned to the Supplier is calculated based on the final sale price, not the originally set offer price.
The Supplier accepts that such a method of setting prices does not constitute its imposition by the Administration, but is an element of the service of using the Service. The prices set by the Administration result from the knowledge of prices and market conditions possessed by the Administration. The applied price is a suggestion of the Administration and in the event of dissatisfaction with the offered price, the Supplier has the right to withdraw the Goods.
4.10. The conditions for granting and recording funds may change in accordance with the provisions of these Regulations.
4.11. The User undertakes to refrain from actions that may violate applicable provisions of national or international law, in particular in the field of intellectual property, copyright and/or related rights, as well as from any actions that disrupt or may disrupt the proper functioning of the Service.
4.12. Comments and messages exchanged in correspondence with the Administration may not be contrary to applicable law or generally applicable standards of morality and ethics.
4.13. The Administration is not responsible for the violation of third party rights resulting from the User's possible provision of any information, data or content via the Service.
4.14. The Supplier has the right at any time, until the Goods are transferred to the Recipient or - in the case of a paid sale - until the price is paid, to refuse to place the Goods on the Website until the Goods are transferred to the Recipient or until the Goods are paid (if applicable).
The Supplier declares that it has the full right to dispose of the Goods in accordance with applicable law. In addition, it guarantees that the Goods placed on the Website are not the subject of searches, do not originate from theft, are not subject to seizure, lien or any other restriction on their disposal. The Supplier declares and guarantees that these Goods have not been sold, donated or otherwise disposed of, and there is no legal dispute concerning these Goods or the rights to them on the part of third parties. The Supplier guarantees and confirms that it has all the necessary rights, licenses, permits for the Goods, information and data, including all patents, trademarks, trade secrets, intellectual property rights or has the appropriate written consent, license or permission of third parties to use their names, images or other objects.
4.15. The Service may publish advertisements concerning Goods, with the exception of advertisements relating to Goods whose publication on the Service is prohibited under the provisions of law and/or the principles of these Regulations. Detailed information concerning Goods to which publication restrictions apply is included in Annex no. ... to the Regulations entitled "Prohibited Goods", and may also result from other conditions of operation of the Service.
4.16. In order to maintain the high quality of services provided on the Website, as well as for other purposes stipulated in the Regulations, legal regulations or based on the decision of the Administration, the Administration reserves the right to limit the number of active publications on the Website, limit the number of Users using the Website and/or introduce restrictions on certain actions undertaken by Users on the Website.
4.17. The Administration has the right to limit the number of orders (set limits) of Goods by one Recipient, as well as to limit the number of publications of Goods by one Supplier - in order to protect the interests of all Users and to achieve other purposes specified in the Regulations.
4.18. The Goods are transferred to the Recipient via delivery services.
4.20. The Recipient of Goods, who acquires them from the Supplier - for a fee or free of charge, concludes with him an agreement transferring ownership (sale, donation). The ownership of the Goods shall pass to the Recipient upon their actual receipt or, in the case of paid transactions, upon payment of the price (depending on which event occurs first).
The Supplier acknowledges that upon transfer of the Goods to the Service, they lose the right to pursue any claims against the Goods (including claims regarding their return), unless the mandatory provisions of law or these Regulations provide otherwise.
The Administration, related entities or partners shall not bear any liability (legal, financial, etc.) in the event that the Goods were mistakenly sent by the Supplier, a partner of the Administration or the Recipient of the Goods. The return of such Goods is possible only if the Goods have not yet been transferred to the Recipient of the Goods, when it is technically possible, payment has not been made for them or the Recipient of the Goods has agreed to their return. The Supplier acknowledges and agrees that full liability for the accidental transfer of the Goods to the Service rests solely with them.
The Goods sale agreement may be terminated after its transfer to the Recipient only in cases provided for by the provisions of mandatory law, in particular in situations in which the Recipient is obliged to return the Goods to the Supplier.
4.21. The Recipient of the Goods, being a consumer or a natural person concluding an agreement directly related to their business activity, but not of a professional nature for them, has the right to withdraw from the distance contract without giving a reason within 14 (fourteen) calendar days from the date of taking possession of the Goods, in accordance with the Act of 30 May 2014 on consumer rights (Journal of Laws 2024 item 1796).
In order to exercise the right to withdraw from the contract, the Recipient of the Goods should submit a declaration of withdrawal - through the Website Administration - in any form, including electronically. The Goods should be returned immediately, no later than within 14 days from the date of submitting the declaration of withdrawal. The template of the declaration of withdrawal from the contract is attached as Annex No. 2 to these Regulations. The Recipient may use it, but it is not absolutely necessary.
The return of Goods to the Supplier in all cases specified in the Regulations in accordance with the arrangements with Users is carried out by a courier company or a shipping operator. The Recipient of the Goods may use a free return using the InPost Paczkomat if the price of the Goods exceeds PLN 1 (excluding delivery costs). To do this, contact the Service's customer service department via chat. The Recipient of the Goods will receive a code for sending the parcel and instructions related to it. The refund is made no later than within 14 days from the date of receipt of the declaration of withdrawal from the contract, provided that the Administration or the Supplier may withhold the refund until the Goods are received or proof of their return is provided - depending on which event occurs first. The refund is made to the account from which the payment was made, unless the parties have agreed otherwise.
4.22. If the Supplier has not specified the rules for returning the Goods or has not contacted the Recipient of the Goods regarding their return within 7 days of receiving the notification of withdrawal from the contract, the Recipient of the Goods has the right to return the Goods in one of the ways indicated in these Regulations, without the need for prior agreement with the Supplier. The return of the Goods made in this way is considered effective, provided it was made in accordance with the provisions of the law.
4.24. Consumer rights:
4.24.1. Due to the nature of the Goods offered on the Website (sorted, used, low-value or free of charge products), the Recipient acknowledges that they may have functional or aesthetic limitations. The Recipient makes the purchase with the knowledge that the Website does not provide the possibility of repairing or replacing them, which the Recipient accepts. The above does not exclude the Recipient's rights resulting from the warranty. However, if the Goods have been clearly described as used, sorted or having aesthetic and functional limitations, the Recipient acknowledges and accepts their nature and any defects indicated in the description, which may limit the scope of the Supplier's liability in terms of repair or replacement.
4.24.2. In the case of Goods provided by an entrepreneur as a Supplier and offered to consumers via the Website, the provisions of consumer law apply, in particular those concerning the conformity of the goods with the contract and the right to withdraw. However, if the Goods have been clearly described as used, sorted or having aesthetic and functional limitations, the Recipient acknowledges and accepts their nature and any defects indicated in the description, which may limit the scope of the Supplier's liability in terms of repair or replacement.
4.24.3. The Service respects the rights of consumers resulting from applicable regulations and, within the limits resulting from the nature of the services provided and the principles of operation of the platform, enables and supports their implementation.
5. RIGHTS AND OBLIGATIONS OF THE ADMINISTRATION
5.1. The Administration has the right to change the Regulations, in particular for the following reasons:
5.1.1. the need to improve the operation of the Service,
5.1.2. the need to improve the safety of Users or prevent abuse,
5.1.3. business decisions (including the introduction of new services, resignation from certain services, introduction of additional functionalities of the Service),
5.1.4. changes in generally applicable legal provisions affecting the functioning of the Service.
5.2. In the event of a breach by the User of the provisions of these Regulations or on the basis of a justified decision of the Administration, the Administration has the right to unilaterally suspend, limit or terminate the User's access to the Service at any time. In such a case, the Administration shall not be liable for any damages incurred by the User in connection with the actions taken.
5.3. The Administration has the right to send Users messages, including e-mails and SMS messages to the e-mail addresses or mobile phone numbers provided by the User, containing organizational-technical, informational or other information related to the functioning of the Service and its capabilities, if the User has given consent to this.
5.4. Provided that this does not conflict with applicable law and that the User has given prior consent (if required), the Administration may use the content provided by the User in correspondence with it (in particular photos, descriptions, comments or other publications posted on the Service) as part of the Service's promotional or advertising activities, including social media, marketing materials or advertising campaigns.
5.5. The Administration has the right to remove or terminate the display of any Goods posted on the Service at any time if they violate the provisions of these Regulations, the rights of other Users, applicable laws or other rules applicable on the Service.
5.6. In accordance with the decision of the Administration, the Service may be temporarily partially or completely unavailable for technical reasons, including in particular in connection with the performance of maintenance, modernization or other activities related to the functioning of the Service. The Administration reserves the right to periodically perform such work, both with prior notice to Users or without such notice, if the situation requires it.
6. USER RIGHTS AND OBLIGATIONS.
6.1. The User undertakes to comply with the terms of these Regulations, the acceptance of which is a necessary condition for using the Service.
6.2. The User undertakes to use the Service only for purposes consistent with the provisions of applicable law, with respect for the Regulations and the rights and legitimate interests of the Administration.
6.4. The User undertakes not to take actions, either independently or through third parties, that could violate the security, integrity or functionality of the Service, and in particular to refrain from:
6.4.1. decompiling, disassembling, reproducing the source code or making other attempts to gain access to the source code, technology or algorithms related to the Service;
6.4.2. intentionally introducing viruses, Trojans, spyware or other materials and content into the Service that may in any way harm the use of the Service;
6.4.3. bypassing, disabling or otherwise interfering with any functions of the Service related to security;
6.4.4. collecting any data from the Service, except for cases expressly provided for in the Regulations; copying, duplicating, modifying, distributing and presenting any content contained in the Service (except for information provided by the User himself) without the prior written consent of the Administration;
6.4.5. posting or transmitting content containing violence, threats, hate speech, indecent, misleading or illegal content;
6.4.6. publishing or transmitting content to which the User does not have the rights, including content that violates copyrights, trademarks or other intellectual property rights of third parties;
6.4.7. taking actions that violate the provisions of national or international law, in particular in the field of protection of intellectual property, personal data and personal rights of other Users or third parties;
6.4.8. publishing information, data or comments concerning third parties without their consent;
6.4.9. using threats, violating the privacy of others, harassing, intimidating, causing unjustified anxiety or insulting others through the Service;
6.4.10. using tools that automate access to the Service (e.g. bots, scripts, scrapers) without the prior written consent of the Administration; or taking actions that lead to overloading or disrupting the functioning of the Service;
6.4.11. using information and personal data of other Users for purposes other than those related to using the Service in accordance with the Regulations.
7. COMMUNICATIONS AND NOTIFICATIONS.
7.1. The User's correspondence with the Administration or the Service support department is conducted via e-mail [email protected] and/or to the address indicated in point 1.2.2 of the Regulations, as well as via other means of communication, in particular those listed on the "Contacts" page under the link https://lalafo.pl/contacts.
7.2. Users acknowledge that communication may take place by posting messages on the Service.
7.3. Messages sent in the internal messaging system of the Service are considered delivered to the User at the moment of their entry into the system in such a way that they can become familiar with their content.
7.4. It is not permitted to publish on the Service any comments, entries, content or conduct discussions relating to the actions of moderators or the Administration, in particular of an offensive nature, undermining their decisions or violating the principles of social coexistence. In the event of a violation of this prohibition, the Administration has the right to block or delete the User's Personal Account.
7.6. Other rules regarding communication and sending messages using the User's contact details are included in the Privacy Policy.
8. LIABILITY. LIMITATION OF LIABILITY.
8.1. The Administration shall not be liable for any technical failures, errors, omissions, interruptions, defects, faults, delays in data processing or transmission, failures of telecommunications networks, damage to equipment, unauthorized access by third parties to the Service, which could cause temporary or permanent limitation of the User's access to the Service. The Administration shall also not be liable to the User for suspension, limitation or obstruction of access to the Service, caused by the occurrence of force majeure, understood as an external event, independent of the will and influence of the Administration, which could not be foreseen or prevented. In particular, the following are considered cases of force majeure: acts of war, riots, strikes, embargoes, fires, floods, natural disasters, deterioration of the electronic or radiological situation, explosions, actions or omissions of the state government, changes in the acts of state bodies and/or local governments, changes in legal regulations, technical infrastructure failures, public network failures, technical infrastructure failures, hacker attacks of a mass nature, other events of a similar nature. .
8.2. By posting information about yourself, the User understands and agrees that such information is placed on the Service in public access, i.e. is available for viewing by any visitor or Users of the Service.
The User confirms that he/she agrees to use the Service at his/her own risk. The User understands and assumes all risks related to Internet fraud, as well as the posting of information by the User, including, but not limited to: the risk of the e-mail address ending up on spam lists, the risk of the e-mail address ending up with various types of fraudsters, the risk of the telephone number ending up with SMS spammers and/or SMS fraudsters, and other risks resulting from such posting of information.
The Administration is not responsible for the content sent via the contact form by Users, third parties or automated systems (e.g. bots). Users are obliged to use the form in accordance with applicable law and the provisions of these Regulations. The Administration reserves the right to take appropriate action in the event of violations, including deleting the content sent and blocking access to the form.
8.3. The Administration is not responsible for the compliance of the results of the Administration's and the Service's services/services with the User's expectations.
In the event of a violation by the User of the terms of these Regulations or applicable legal provisions, the Administration reserves the right to temporarily restrict the User's access to the Service. In the event of gross and/or repeated (at least twice) violations, the Administration may decide to permanently block the User's access to the Service.
8.4. The Administration shall not be liable for any damages incurred by the User as a result of limiting or blocking access to the Service, provided that such actions were the result of a violation of the provisions of the Regulations or legal regulations by the User.
8.5. Users accept that the Administration is not a party to agreements concluded between Users via the Service. All agreements are concluded directly between Users, without the participation of the Administration. The Administration shall not be liable for the conclusion, performance (implementation) or improper performance of agreements by Users of the Service, nor for any damages, losses, lost profits, financial or indirect, actual, accidental or other damages resulting from the conclusion of such agreements, as well as for illegal actions committed by any persons. In the event of disputes between Users related to the agreements concluded between them, such disputes are resolved by Users independently, without the participation of the Administration.
8.6. The Administration reserves the right to verify the Goods in terms of their compliance with applicable law and suitability for sale and circulation under the terms of these Regulations. The Administration is not the owner or seller in relation to the Goods offered on the Website. The Administration is not responsible for the quality, safety, legality, including any physical and legal defects of the Goods. It is also not responsible for the so-called "legal purity" of the Goods (including in connection with counterfeit or modified Goods). Users undertake to resolve any claims regarding the quality, quantity, compliance with the contract and "legal purity" of the Goods personally with other Users, without the participation of the Administration. The Administration may, at its own discretion, support Users in resolving disputes between them.
8.7. The Supplier declares that it bears full responsibility for the Goods and for their compliance with the law, in particular in the field of occupational health and safety.
8.8. The Administration exercises due diligence to ensure the proper functioning of the internal messaging system available on the Website. However, the Administration is not responsible for the content sent by Users, including their truthfulness, accuracy and compliance with applicable law, as well as for any failures, interruptions in operation, technical errors and other disruptions beyond the control of the Administrator and for their consequences.
8.9. The User undertakes to repair damages and to release the Administration, its members, employees, representatives and related entities from all claims, liabilities, damages, costs and expenses (including the costs of court proceedings) resulting from (A) the User's violation of any provisions of these Regulations; (B) the Administration's use of content provided by the User; or (C) the User's violation of third party rights and/or the rights of the Administration or applicable legal provisions.
8.10. The User is solely responsible for all risks associated with the use of the Service and services provided by the Administration, as well as for third-party services or Goods ordered through the Service, to the extent permitted by applicable law.
Unless otherwise provided by mandatory provisions of law, in no case shall the total liability of the Administration towards the User who has used paid services provided by the Administration exceed the amount of 500 (five hundred) euros for all damages, losses, costs and claims, unless a separate agreement concluded between the Administration and the User provides otherwise.
The Administration shall not bear any financial or other liability towards Users to whom services were provided free of charge.
8.11 The Administration is not the owner and supplier of the Goods. The Administration is not authorized to issue proof of purchase of goods, including invoices and fiscal receipts. The Recipient may ask the Supplier to issue an appropriate document. The Administration is not responsible for the Supplier's failure to comply with this request.
9. DISPUTE RESOLUTION PROCEDURE
9.1. All disputes and misunderstandings related to the services provided by the Service will be resolved primarily through negotiations with a mandatory stage of out-of-court dispute resolution. All disputes related to the services provided by the Service that could not be resolved in the manner referred to in the preceding sentence will be resolved by common courts.
User complaints regarding the services provided by the Administration will be considered only if they are sent to the Administration's address provided in point 7.1 of these Regulations
9.2. In the event of any irregularities in the operation of the Service, the User should first contact the Service Support Department, providing the data necessary to identify the problem.
Complaints, including complaints regarding identified problems, should be sent to the Service Support Department via the contact details provided in point 7.1 of these Regulations. The complaint should include: the User's name, the User's e-mail address assigned to the Account, the advertisement identification number if the complaint concerns a specific advertisement and a description of the circumstances justifying the complaint. The complaint will be considered within 14 days of its receipt, and the response will be sent to the e-mail address provided by the User.
9.3. Unless otherwise provided for by mandatory provisions of law, the law applicable to all agreements concluded via the Service and related to it is Polish law.
If required by applicable provisions of law, the User who is a consumer may initiate out-of-court proceedings to resolve his complaint. Information on how to initiate such proceedings and on dispute resolution procedures can be found on the website http://www.uokik.gov.pl in the "Resolution of consumer disputes" tab. The User-consumer may also use the EU ODR platform available at http://ec.europa.eu/consumers/odr/.
10. PROCEDURE FOR MAKING CHANGES AND SUPPLEMENTS
10.1. The Administration may make changes to these Regulations in the cases specified in point 5.1 of the Regulations, as well as make other changes to the rules related to the provisions of the Regulations. Changes and/or additions are made by the Administration unilaterally based on the decision of the Administration. Users will be informed of planned changes at least 14 days in advance by publishing the new content of documents on the Service and (if possible) sending an appropriate notification to the e-mail address assigned to the account or in the chat in the User's account on the Service. Changes come into effect on the date indicated in the content of the information about changes, not earlier than after the expiry of the indicated information period. In the event of non-acceptance of changes, the User may resign from using the Service at any time, including deleting the Account. Further use of the Service after the changes come into effect means acceptance of the new content of the Regulations.
10.2. Further use of the Service after the effective date of the changes means the unconditional acceptance by the User of all introduced changes and/or additions.
11. INTELLECTUAL PROPERTY
11.1. The content of the Service, including in particular texts, graphics, logos, graphic layout, interfaces and other elements protected by law is protected under the provisions of copyright law, industrial property law (including trademarks) and provisions on combating unfair competition.
11.2. The set of computer programs, data, trademarks, copyrighted works and other content used in the Service constitutes the intellectual property of their rightful owners and is protected under the provisions of the protection of intellectual property, including copyright law, industrial property law and relevant international agreements and conventions.
11.3. In the event of downloading a mobile application or other software provided by the Service, the User obtains a non-exclusive, non-transferable and non-assignable license for personal use, authorizing the use of this software only for personal use, without the right to share, sub-license or transfer it to third parties.
11.4. The license referred to above is intended solely to provide the User with the ability to use the Service and derive benefits from it in accordance with its intended use and available functionalities.
11.5. Granting a license by the Administration under the terms specified in this Chapter does not mean granting consent to the use of other rights vested in the Administration or third parties, and cannot be interpreted as a waiver by the Administration of any rights arising from these Regulations.
11.6. Without the prior written consent of the Administration, it is prohibited to copy, modify, distribute, sell, exchange, lease or otherwise dispose of all or part of the elements constituting the intellectual property of the Administration or the owner of the Service (including, but not limited to, software). Any actions aimed at circumventing security, gaining access to the source code or reverse engineering the software used in the Service are also prohibited. Any use of trademarks, symbols, texts, graphics, programs, databases and other elements of the Service in a manner not provided for in this Agreement - without the consent of the Administration or another authorized entity - constitutes a violation of the law and may result in the initiation of legal proceedings and the prosecution of the perpetrator under civil, administrative or criminal liability, in accordance with applicable law.
11.7. Neither this Agreement nor the User's use of the services by the User shall result in the transfer or granting to the User of any rights to (A) the services or rights related thereto, other than the limited license granted in accordance with the provisions above, and (B) to use the trade names, logos, product or service names, trademarks or service marks belonging to the Administration or its licensors.
11.8. All rights not expressly granted to the User under these Regulations shall remain reserved to the Administration and its licensors.
11.9. The Service respects the intellectual property rights of others. In accordance with applicable law, in particular the Act on Copyright and Related Rights, the Service considers reports of infringement of copyright or other intellectual property rights committed by persons using the Service.
The copyright owner or his duly authorized representative (hereinafter: Applicant) may report a potential copyright infringement by sending a notification to the Service Support Department.
The Service reserves the right to take appropriate action in connection with the notification of a violation, including removing the reported content from the Service.
The Applicant bears full civil, criminal and administrative liability for the truthfulness, completeness and legality of the information contained in the notification.
12. FINAL PROVISIONS
12.1. If any provision of the Regulations is deemed invalid, ineffective or contrary to applicable law, this does not affect the validity and effectiveness of the remaining provisions of the Regulations. However, if due to the nature of the invalid provision, the Regulations could not be performed, the Administration will take action to appropriately modify or supplement them, so as to ensure their continued validity and effectiveness within the limits permitted by law.
12.2. These Regulations enter into force for each User at the moment of performing any of the actions indicated in the Regulations as equivalent to their acceptance and are in force until the User terminates their use of the Service.
12.3. The User has the right to unilaterally terminate registration on the Service at any time, without the obligation to notify the Administration in advance or to provide a reason.
12.4. Termination of the Agreement with the User at the initiative of the Administration may occur in particular in the following cases:
12.4.1. violation by the User of the provisions of these Regulations or applicable legal regulations, as well as taking actions to the detriment of the Service (including its reputation) or other Users,
12.4.2. Taking actions by the User that are contrary to the Service policy or principles set by the Administration.
12.5. In the event of violation by the User of the provisions of these Regulations, additional documents or principles published by the Administration on the Service and accepted by the User, as well as applicable legal regulations, principles of social coexistence, moral and ethical principles, the Administration reserves the right to block the User's access to the Service. A User whose access to the Services has been blocked or whose registration data has expired is not entitled to re-register or use the credentials of another User to access the Service. Restoration of the legal relationship with the User may only occur on the basis of a prior decision of the Administration. 12.6. The Administration has the right to assign or otherwise transfer its rights and obligations arising from the relationship with Users to third parties without the prior consent of such Users, unless mandatory legislation provides otherwise.
Appendix No. 1. Prohibited Goods
1.1. The Administration is not the organizer, initiator or party to agreements between Users. The Administration is not responsible for the safety of Users during the implementation of agreements, as well as for any damage, loss or damage caused by the implementation of the agreement or related to any Goods posted on the Website, as well as for the behavior of any of the parties to the agreement.
1.2. The Supplier is fully responsible for the quality, legality, safety and legal "purity" of the Goods posted at his request on the Website, as well as for the components, components, contents and content of such Goods.
1.3. Goods that cannot be published on the Website:
1.3.1. Goods prohibited for sale and/or withdrawn from civil circulation.
1.3.2. Goods that the User has no right to sell.
1.3.3. Goods that pose a threat to life and health.
1.3.4. Stolen and smuggled goods or goods obtained illegally.
1.3.5. Customs confiscation.
1.3.6. In some cases, food products, as well as baby food (infant formula, etc.).
1.3.7. Alcoholic and low-alcohol beverages. Components and devices intended for the production of alcoholic products (moonlighters, concentrates, flavorings and sets for the preparation of alcoholic beverages, etc.). Products containing ethyl, cognac, fruit alcohol, etc.
1.3.8. Tobacco products, tobacco production, tobacco for water pipes, electronic cigarettes and other similar products for smoking.
1.3.9. Drugs and precursors. Psychotropic substances, poisons, toxic substances and their substitutes, and plants (including their seeds) and ingredients used for their preparation. Devices for smoking hemp, marijuana and other psychotropic substances and narcotic drugs. Hallucinogenic plants, mushrooms and products derived from them.
1.3.10. Pharmacological products, medicines (including homeopathic, hormonal and Ayurvedic). Medical devices, medical preparations, veterinary preparations, biologically active additives.
1.3.11. Nutrition for athletes, steroids and anabolics, peptides and growth hormones, isotonic drinks. Slimming agents.
1.3.12. Products of a sexual, erotic or pornographic nature and purpose, including articles, apparatus, instruments and devices intended for sexual stimulation.
1.3.13. State awards.
1.3.14. Personal documents, as well as the forms of these documents. Valid (including expired) or valid state identity cards and documents of any country in the world (passports, identity cards, driving licenses, student tickets, indexes, diplomas, travel tickets, personalized football tickets, passes, permits, certificates, licenses, transport documents, SIM cards issued abroad, etc.), as well as the forms of these documents.
1.3.15. Official forms, forms of strict reporting.
1.3.16. Diploma, semester, master's theses, lecture notes. Cheat sheets (clocks with cheat sheets, pens with cheat sheets, etc.).
1.3.17. Any weapons (firearms, bladed, pneumatic, signal, traumatic, bladed, impact-breaking bladed, etc.), as well as ammunition and accessories, elements of equipment for ammunition for weapons. Production for military purposes.
1.3.18. Explosives and pyrotechnic substances and materials.
1.3.19. Active and passive protective equipment (stun guns, gas canisters, gas pistols, rubber bullet weapons, light and noise effects, signaling devices, rubber batons, handcuffs, batons, bullet-proof vests, shields, helmets, etc.). Special products that cause tearing or irritating preparations.
1.3.20. Special technical means for removing information from communication channels and other methods of secretly obtaining information. Devices for encrypting and distorting signals and frequencies (silencers, code grabbers and other electronic hacking tools). Items related to the activities of law enforcement agencies (radio-electronic and special technical means).
1.3.21. Anti-radar devices, license plate covers, anti-eavesdropping devices, anti-bugs and similar technical devices.
1.3.22. Devices and instruments for unauthorized interference in the work or unauthorized use of telecommunications networks, measuring devices for electricity, gas, water supply (including devices stopping or disrupting the operation of meters).
1.3.23. Devices for regulating the mileage of a car.
1.3.24. Goods, the use of which creates a potential hazard when driving vehicles (seat belt pads, airbag covers, etc.).
1.3.25. Door lock releases, as well as other universal tools (universal keys for doors, for various locks, etc.).
1.3.26. Poaching tools and equipment (electric fishing rods, nets, traps, etc.), hunting tools and devices, the possession of which is restricted by legislation.
1.3.27. Databases containing personal data. Spam databases, goods that can facilitate unauthorized distribution.
1.3.28. Media or equipment with illegal copies of software (counterfeit software), films, music, games and other intellectual property or with illegal access to Internet and other resources (serial numbers, keys for software and games, generators and other illegal tools).
1.3.29. Materials containing state, bank or commercial secrets.
1.3.30. Materials violating the secret of private life, honor, dignity and business reputation of individuals and legal entities.
1.3.31. Counterfeit banknotes and postage stamps.
1.3.32. Shares and other securities. Foreign currency and other currency values.
1.3.33. Objects depicting Nazi, communist symbols.
1.3.34. Goods violating the territorial integrity and inviolability of Ukraine and the Republic of Poland, as well as goods with the symbols of the so-called LPR and DPR.
1.3.35. Plants listed in the Red Book.
1.3.36. Precious metals – waste, nuggets (in raw form) or not in products. Precious and semi-precious stones that are not included in products.
1.3.37. Walrus tusks, elephant tusks, mammoth, whale tooth (sperm whale) not in products.
1.3.38. Skins, horns, limbs and stuffed animals of rare and prohibited species, including animals and representatives of flora and fauna listed in the list of the International Convention on Trade in Rare and Endangered Species of Flora and Fauna (CITES).
1.3.39. Any other goods prohibited for sale and advertising by law or a resolution of the Administration.
Appendix No. 2
Withdrawal form from the agreement
Addressee:
……………………………………
…………………………………]
________________________________________
I/We* _____________________ hereby inform about withdrawal from the agreement concluded on ______________ regarding the purchase of the following Goods:
Goods: ________________________________________
Date of conclusion of the agreement / receipt of goods: ____________________
Name and surname / name: ___________________________________________
Address: ________________________________________
E-mail address / phone number: __________________________________________
Signature: _____________________
Date: ____________________
________________________________________
* delete as appropriate
********************************************
LALAFO PROMOTION RULES – General Terms
1. General Provisions
1.1. Terms and Definitions
Organizer:
YALLA CLASSIFIEDS (YALLA CLASSIFIEDS OÜ).
Information about the Organizer is available online at:
https://lalafo.pl/page/user-agreement
Service:
The online platform available at https://lalafo.pl, as well as mobile applications based on Android and iOS operating systems.
Services:
Access to the Service, and other services provided by the Organizer via the Service.
Any other terms and definitions in this Promotion Rules document (hereinafter “Promotion Rules”) are to be interpreted in accordance with the Service Terms and Conditions available at:
https://lalafo.pl/page/user-agreement
1.2. These Promotion Rules define the general principles for organizing and running promotions (hereinafter: Promotions) on the Service.
1.3. The Service Terms and Conditions are available at: https://lalafo.pl/page/user-agreement
1.4. Promotions are valid in the territory of the Republic of Poland.
1.5. These Promotion Rules apply to Promotions directed at Users of the Service, also referred to herein as "Promotion Participants." The detailed rules for a specific Promotion will be defined in a separate document (hereinafter “Specific Terms”).
1.6. Promotions are valid for the period specified in the Specific Terms of the Promotion, until the pool is exhausted, or until cancelled by the Organizer.
2. Promotion Participants
2.1. Users may participate in a Promotion if they meet the conditions set out in these Rules and in the Specific Terms of the Promotion and accept them.
2.2. Only natural persons with full legal capacity may participate in Promotions.
2.3. The Organizer reserves the right to define the group of people eligible to participate in a given Promotion at its sole discretion.
2.4. Only Users who have registered on the Service may participate in Promotions.
2.5. Employees and representatives of the Organizer, related persons, and employees of other legal entities and/or individual entrepreneurs participating in the organization of the Promotion are excluded from participation.
2.6. The Organizer is not obliged to verify the legal capacity of individuals participating in the Promotion.
2.7. Participation in Promotions is voluntary.
3. Promotion Conditions
3.1. The Organizer guarantees to conduct Promotions for Users only in the manner and under the terms specified in these Rules, the Specific Terms of the Promotion, and applicable law.
3.2. Users who do not comply with the Service Terms, these Rules, or the Specific Terms of the Promotion—including those who fail to provide, provide incomplete, or submit late required information—may not participate.
3.3. A person may participate in a Promotion multiple times.
3.4. Promotions may include, among others:
- Discounts on services;
- Wallet balance top-ups in the Service;
- Cashback;
- Bonuses;
- Free delivery.
3.5. The list of Promotions in 3.4 is non-exhaustive. The Organizer may add to or modify the list and apply types of Promotions jointly or separately, as it sees fit. Participants will be informed of the details accordingly.
3.6. Promotions may be used only for goods/works/services indicated by the Organizer.
3.7. Participants may opt out of a Promotion at any time via the Service or by contacting Customer Support.
3.8. The Organizer may deny participation in the Promotion under these Rules if the User violates the Terms or other agreements with the Organizer.
3.9. No discount amount or wallet credit (including cashback) shall be treated as cash or be subject to withdrawal in cash.
3.10. For more information about a specific Promotion, Participants may contact Customer Support via contact details on the website.
3.11. The Organizer is not responsible for failure to meet Promotion conditions due to User-related issues (e.g., not activating or entering incorrect data).
4. Final Provisions
4.1. Before participating, the User is obliged to read the current version of these Rules and the Specific Terms of the Promotion. If the User does not accept any of them, they may not participate.
4.2. Participation in Promotion activities signifies that the User has read, fully understands, and accepts the Rules and Specific Terms, and thus becomes a Participant.
4.3. The Organizer reserves the right to unilaterally change these Rules and the Specific Terms. Changes take effect upon publication or on the date stated in the notice. If not accepted, the User must withdraw and inform the Organizer.
4.4. If for any reason a Promotion cannot be carried out as planned—due to computer viruses, internet failure, technical issues, defects, fraud, force majeure, or other reasons beyond the Organizer’s control—the Organizer may cancel, end, modify, or suspend the Promotion, and void any Promotions. Notices of such decisions will be published on the Service.
4.5. The Organizer has the right to withdraw any Promotion at any time and for any reason. Unused Promotions may be removed after expiration, in the event of rule violations, changes in conditions, force majeure, or other justified reasons.
4.6. The Organizer is the controller of personal data of Promotion Participants within the meaning of Article 4(7) of Regulation (EU) 2016/679 (GDPR).
4.7. Personal data of Participants is processed in accordance with the Privacy Policy, available here: https://lalafo.pl/page/policy
4.8. In case of disputes, Users and the Organizer shall first pursue a complaint procedure before taking legal action. Complaints may be submitted electronically within 14 days after the end of the Promotion. The Organizer will respond within 14 days via email.
4.9. These Rules and all legal relations arising from them are governed by Polish law. Any disputes shall be resolved by competent Polish courts.